Privacy Policy
Updated December 5th, 2025
Musical Futures International respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Australian Privacy Act 1988 (Cth), the Spam Act 2003, and, where applicable, the EU General Data Protection Regulation (GDPR) and UK GDPR.
1. Information We Collect
We may collect the following types of personal information when you interact with our website, courses, or services:
- Contact details: Full name, email address, school/organisation.
- Account details: Login credentials, subscription history, and course progress.
- Payment details: Payment card details are processed securely by third-party providers (e.g., Stripe, PayPal). We do not store your full credit card details.
- Technical data: IP address, browser type, operating system, device information, referral source, and activity on our website (via cookies and analytics tools).
- Event registrations: Information you provide when registering for workshops, conferences, or training.
We do not knowingly collect personal information from children under 18. Our services are directed at educators and schools.
Important: Personal Data and AI Features
Musical Futures International provides optional AI-powered tools to support teaching and learning. These tools do not require and must not be used to input personal, sensitive or identifying information about any individual.
- We do not use personal data in any AI prompts.
- We do not collect personal information via AI interactions.
- We do not share personal information with OpenAI or any AI provider.
- AI prompts should only contain non-personal educational content, such as musical ideas, lesson content, or creative inputs.
2. How We Use Your Information
We use your information to:
- Provide access to courses, subscriptions, and resources.
- Process payments and manage your account.
- Communicate with you about updates, events, and support.
- Improve our website, products, and services.
- Comply with legal and regulatory obligations.
We will not sell or rent your personal information to third parties. We may share limited information with trusted third-party providers (see Section 11).
3. Cookies & Analytics
Our website uses cookies and similar technologies to improve functionality and analyse usage. You can manage cookie preferences in your browser. Disabling cookies may affect your site experience.
We use Google Analytics to understand how visitors use our site. This may involve the collection of anonymised IP addresses and browsing activity.
4. Data Security
We use technical and organisational safeguards to protect your information, including:
- TLS 1.3 encryption for data in transit.
- Role-based access controls.
- Regular backups and monitoring.
- Staff/contractor confidentiality agreements.
Despite these measures, no system is completely secure. You share information at your own risk.
5. Overseas Transfers
Your information may be transferred to servers located outside Australia, including in the EU, UK, and US. We take reasonable steps to ensure that overseas recipients comply with the APPs and GDPR requirements.
6. Email & Communication
We are committed to complying with the Spam Act 2003. You will only receive marketing emails if you have opted in. Every marketing communication includes an unsubscribe link.
7. Your Rights
You may request to:
- Access your personal information.
- Correct or update inaccurate details.
- Request deletion of your information.
- Restrict or object to processing (GDPR).
- Request a copy of your data in portable format (GDPR).
To exercise these rights, contact us at info@musicalfuturesinternational.org.
8. Complaints
If you have concerns about how we handle your personal information:
- Contact us directly at info@musicalfuturesinternational.org.
- If unresolved, Australian users may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
- EU/UK users may contact their local Data Protection Authority.
9. Intellectual Property Rights
All copyrights, trademarks, patents, and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of Musical Futures International or its licensors.
You must not:
- Republish material from our website without prior written consent.
- Sell or rent material from our website.
- Reproduce, duplicate, create derivative works, copy or otherwise exploit material on our website for any purpose.
- Redistribute any content from our website, including onto another website.
10. Disclaimer and Limitation of Liability
All materials on this site are provided “as is” without any express or implied warranty of any kind. In no event shall Musical Futures International or its agents be liable for any damages arising out of the use of or inability to use the materials.
11. Sub-Processors and Third-Party Services
Musical Futures International engages a number of trusted third-party service providers (sub-processors) to support the operation of our services. These providers may process personal data on our behalf for specific purposes. We take reasonable steps to ensure each provider complies with applicable privacy laws.
Sub-Processor | Contact Information | Data Types & Purpose | Lawful Basis | Data Location(s) |
|---|---|---|---|---|
SiteGround Hosting Ltd | https://www.siteground.com | Website hosting, server logs, IP addresses for security and analytics. | Legitimate Interest (site operation & security) | AUS (primarily) & EU, with possible replication in US data centres. |
Google Analytics (Google LLC) | https://analytics.google.com | Anonymised IP addresses, website usage data, cookies — used for analytics and performance monitoring. | Legitimate Interest | Global (primarily US, with EU processing depending on settings). |
Brevo (Sendinblue SAS) | https://www.brevo.com | Names, email addresses, and organisation details for email communications, marketing, and subscription management. | Contract (service communications) | EU (France, Germany). |
WooCommerce (Automattic Inc.) | https://woocommerce.com | Names, school/organisation details, email, order history, subscription records. Used for course enrolments and purchases. | Contract | US and globally via Automattic’s infrastructure. |
Stripe Payments Europe Ltd. | https://stripe.com | Payment details (processed, not stored by us), billing details, transaction history. | Contract, Legal Obligation | EU, US. |
PayPal (Europe) S.à r.l. et Cie, S.C.A. | https://www.paypal.com | Payment details (processed, not stored by us), billing details, transaction history. | Contract, Legal Obligation | EU, US. |
Xero Ltd. | https://www.xero.com | Financial transactions, invoices, and business records. | Legal Obligation (financial reporting), Contract | AU, NZ, US. |
Thrive Themes (Thrive Apprentice/Architect) | https://thrivethemes.com | Account information, course enrolment details (name, email, school/organisation). | Contract | US, EU (via cloud infrastructure). |
OpenAI, L.L.C. | https://openai.com privacy@openai.com | Text prompts, messages, and interactions entered into AI-powered tools hosted on the MFI platform. Used solely to generate AI responses and maintain system performance. No personal data is used to train OpenAI models. Personal data is never used, collected, or shared with OpenAI. | Consent (user-submitted prompts), Legitimate Interest (service functionality) | US (primary), with global processing via cloud infrastructure under Standard Contractual Clauses (SCCs). |
Note: This list may be updated as we onboard or change providers. Updates will be reflected on this page, and you may contact us at info@musicalfuturesinternational.org for the most current version.
12. No Personal Data Used in AI – Additional Clarification
To avoid doubt:
- Personal data submitted to our platform (e.g., registration details, subscription information, email addresses) is not connected to AI systems.
- AI tools operate independently of your MFI account profile.
- We do not use personal data to train AI models.
- We instruct all users not to input personal information into any AI feature.
13. Policy Updates
We may update this Privacy Policy from time to time. Changes will be published on this page with the updated date.
Contact Us
Musical Futures International
604/10 Worth Place, Newcastle, NSW 2300, Australia
Not For Profit Certification of Incorporation: INC2400727
ABN: 43 368 493 847
Email: info@musicalfuturesinternational.org
Copyright 2026
Musical Futures International Inc.,
all rights reserved.
ABN: 43 368 493 847
NFP: INC2400727
Musical Futures International acknowledges the Traditional Custodians of the land on which we operate, the Awabakal and Worimi peoples. We pay our respects to their Elders past, present, and emerging, and recognise their enduring connection to Country